AI Integration & Automation
Intelligent automation and AI-powered solutions that enhance productivity and decision-making across your business.
Artificial intelligence isn't science fiction — it's a practical tool that can transform how your business operates today. At Porter Phillips, we integrate AI capabilities into business applications in meaningful, measurable ways. Based in Selby, North Yorkshire, we help businesses across the UK leverage Azure AI services, OpenAI, and custom machine learning models to automate complex tasks, extract insights from data, and deliver intelligent experiences to customers and employees. We focus on practical AI applications that deliver real ROI, not hype.
Intelligent Document Processing
We build automated document processing solutions using Azure AI Document Intelligence (formerly Form Recogniser) that extract data from invoices, receipts, contracts, applications, and other business documents. Our solutions handle handwritten and printed text, complex layouts, and multiple document types. Extracted data is validated, structured, and routed into your business systems automatically — eliminating hours of manual data entry. We train custom models for document types specific to your industry, achieving high accuracy even with complex or non-standard formats.
AI Chatbots and Virtual Assistants
We develop intelligent chatbots and virtual assistants that handle customer queries, guide users through processes, and escalate complex issues to human agents. Built with Azure Bot Framework and Azure OpenAI Service, our chatbots understand natural language, maintain conversation context, and learn from interactions over time. We implement these across your website, mobile app, Microsoft Teams, and messaging platforms so your customers and employees can get instant assistance wherever they are. Unlike basic chatbots that frustrate users, our solutions provide genuinely helpful, contextual responses.
Predictive Analytics and Forecasting
We build predictive models that help businesses anticipate demand, identify risks, and make better decisions. Using Azure Machine Learning and .NET ML, we develop models tailored to your specific data and business questions. Sales forecasting, customer churn prediction, inventory optimisation, maintenance scheduling — we work with your domain experts to understand the questions that matter and build models that answer them reliably. Our solutions include clear dashboards that present predictions in business-friendly terms, not raw data science output.
Azure OpenAI Integration
We integrate Azure OpenAI Service (GPT-4 and beyond) into your business applications to unlock powerful language capabilities. Content generation, summarisation, translation, code assistance, and intelligent search are just a few of the possibilities. We build responsible AI implementations with content filtering, usage monitoring, and appropriate guardrails. Our integrations connect Azure OpenAI with your business data securely, enabling your team to ask questions about your own documents, databases, and knowledge bases using natural language.
Process Automation with AI
We combine traditional automation with AI to handle tasks that previously required human judgement. Email classification and routing, support ticket triage, data quality assessment, content moderation, and compliance checking are all examples of processes where AI can augment your team's capabilities. We implement these solutions incrementally, starting with AI-assisted workflows where humans review AI decisions, and gradually increasing automation as confidence in the models grows. This approach ensures accuracy while delivering immediate productivity gains.
Key Benefits
Automated document processing that eliminates manual data entry
Intelligent chatbots for customer and employee support
Predictive analytics for better business decisions
Azure OpenAI integration for language-powered features
AI-assisted process automation with human oversight
Responsible AI implementation with appropriate guardrails
Technologies We Use
Frequently Asked Questions
Related Services
Bespoke Application Development
At Porter Phillips, we specialise in building bespoke software applications that solve real business problems. Based in Selby, North Yorkshire, we wor...
Learn more →Digital Transformation & Consulting
Digital transformation isn't just about adopting new technology — it's about fundamentally improving how your business operates. At Porter Phillips, w...
Learn more →Ready to Start Your Project?
Let's discuss how we can help your business. Get in touch for a free, no-obligation consultation.